The social media platforms are quite famous and have been immensely popular with the people, especially among the younger generation in a global scale. One of the major platforms among the media is currently Facebook. It has become so popular that every person who uses internet has a Facebook handle. Facebook has almost become an integral part of people’s lifestyle. Due to this overdependence on Facebook, it is also important that the users should be aware of situations where they need to troubleshoot the Facebook app in an occurrence of an unpleasant problem or error. It may be hard to go on if Facebook stops working all of a sudden. So, it is beneficial to know about some easy ways to solve the common problems generally encountered while using the Facebook app.
How to Fix pname com Facebook orca on Android
One of the most common problems faced regarding the error of Facebook is the error which displays that the pname Facebook orca has stopped in the mobile screen of the user. Even though it may be frustrating, users need not worry much about this error as the pname com Facebook orca error can be solved in a quite easy manner. Given below are some details about how to solve this particular error occurring in Facebook, as well as other common errors that may or may not occur. In any case, users should know how to resolve these errors on their own.
Pname com Facebook orca: What is it?
Stated simply, the pname com Facebook orca is basically a folder which is created by the Facebook Messenger application automatically in the Android mobile of the user. The folder mainly stores all of the images, audios, videos, plugins, cache and files generated by the Messenger app on the mobile.
Where can I exactly find this folder?
You need to follow the given sequence to find this particular folder. At first, open the File Explorer. Go to the Internal SD slot. Then go to External SD Card. Then go to a folder named Android. Go to a subfolder called Data. There you will find the com.facebook.orca folder.
What does it mean by Facebook orca Katana?
You may or may not have noticed a folder in your mobile with the name as “com.facebook.katana”. This is just an additional folder which is automatically created in the Facebook app folder. This folder gets created at the very time the Facebook app is downloaded and installed on the mobile phone.
What is the exact location of this folder?
You need to properly follow the given sequence to get to the folder. Go to the app File Explorer on your phone. Then go to Internal SD slot. Then go to the External SD Card. After that, go to the folder named Android. Then go to the subfolder Date. There you will see the com.facebook.katana named folder.
How much malicious are these two folders?
To the much relief of the users, the two folders are not at all malicious.
These folders mentioned as Orca and Katana does not belong to any types of malware or harmful viruses. These two folders are basically just default folders which are formed automatically in the files. Additionally, the need for these folders is that these help to keep a backup of all the texts that are deleted in the Facebook messenger app.
What can you do when the Facebook Orca stops suddenly?
Obviously, it can be quite irritating to deal with when the app suddenly stops all of a sudden when someone is reading or watching an important event or a post. Out of the blue, users can get the message displayed on their screen, “Unfortunately Facebook has stopped”. The general tendency of the users is to ignore this for that moment and reopen the app. This however is no solution. Rather than overlooking the error, it will be much beneficial for the users to know how to fix this error permanently such that one can enjoy uninterrupted Facebook surfing.
Will deleting this folder solve the error?
The only thing that you should avoid is to make the mistake of deleting this folder. As stated previously, the formation of the folder is being done in an automatic manner. Simply deleting it will provide no solution as the folder will be created again and again in that particular folder only. Therefore, one should aim at applying effective solutions. Want to know how? Read the details below.
How can I fix the pname com Facebook orca error?
It is quite simple and easy to solve the pname com Facebook orca error. Just follow the given steps-
- Step 1: Go to the menu in your phone and open the app named as “Settings”.
- Step 2: In Settings, open the folder named as “Applications”.
- Step 3: Now click on the ‘Application Manager’.
- Step 4: Look for the “Facebook app”. Then select the “clear data” option available.
- Step 5: After all the data app of the app is cleared, restart the app immediately.
That was not hard at all, was it?
When the data of the app is completely cleared, all of the data and information that was stored in the Messenger app gets deleted completely. As a result, one will not get that annoying notification on the restart of the app.
What to do if I see the same error again?
In a super rare case, the user may get troubled with the same error again. The popup may come up again and interrupt the smooth running of the app. If that is the particular case, it is advised that the user uninstalls the Facebook app from the device itself. After uninstalling, the device should be restarted and then the app can be downloaded and installed again from the Google Playstore.
By now, you will know the solution of getting rid of the pname com Facebook orca error of the app. However, it is also quite important to know as to how one can retrieve the old conversations done on the messenger app. So, let’s take a look at that.
How can I retain the messages by using the ‘com facebook orca’ folder?
It may happen that the user may have deleted the conversations made on the Facebook messenger app simply by accident. In such cases, the deleted messages can be retrieved back with the help of this folder which is inbuilt. To do so, follow the steps given below-
- Step 1: Go to menu in the smartphone and select the “File Manager” or “File Explorer” app.
- Step 2: The “Storage card” or “SD card” then needs to be visited. A folder named “Android” will now be seen. This folder mainly has all the data about all the android apps present in the mobile.
- Step 3: Then select the folder named “Data”.
- Step 4: This folder consists of everything which is related to the apps present in the mobile. Find the folder which is named ‘com.facebook.orca’. Then select that folder.
- Step 5: Find the cache folder which is located inside.
- Step 6: After going inside the cache folder, you will find the folder named ‘fb_temp’.
This particular folder is the place where all the backups of the conversations made on the messenger app are kept. The retrieval of the old or deleted conversations, group or individual conversations and recent and very old conversations can all be done from here.
As a matter of fact, the old messages and conversations can also be retrieved back without using the File manager app. If the mobile device is connected to a laptop or a computer via a USB cable, then one can access all the folders present in the mobile memory as well. One can simply search for the folder named ‘com.facebook.orca’. The ‘fb_temp’ file can be found there and the deleted conversations can be easily restored from there.
That was way too simple!
By now, you should be quite clear with the tips and tricks as to how to avoid this annoying Facebook error and solve it permanently. After reinstallation of the app, the deleted or the missing conversations can also be retrieved back from the folder named ‘com.facebook.orca’. Hence, the issue can be resolved completely and one can use the Facebook app without getting interrupted by this error again.
So, one of the major unavoidable errors of fixing the pname com Facebook orca error is solved. Let’s see what other errors are caused commonly and can interrupt the smooth running of the app.
What are the common Facebook errors and how can I resolve them?
Is the Facebook app not working again and you have no idea how to fix the situation? One simple solution for the usage of Facebook is via the mobile site. One can always use Facebook through mobile sites in their smartphones even when the app is not installed on the phone. This is however, not a convenient solution. Using the app provides a different experience as compared to the server. So, to keep the Facebook app from crashing down or ensuring that it runs smoothly, there are few things that need to be kept on mind.
First and foremost, the user needs to check whether Facebook is updated as per the latest version available at the Playstore. Facebook undergoes various bugs, which the developers fix by providing new updates frequently. The security updates are also provided. Whenever new updates come out, old versions generally tend to become more problematic or slower. Before updating, one needs to see whether that have enough storage to update the Facebook app. It can be checked by going in the storage on settings. With available space less than 100MB, it may not be possible to get a major update of the Facebook app. Space needs to be cleared before one should try to update it.
In case it does not work, one can log out of the app and try to again download it. If that does not work as well, one can visit the Google Playstore and follow the troubleshooting options and steps for downloading apps.
If all else fails, simply uninstalling the app from the mobile and reinstalling it again will do the trick.
Enabling Automatic Updates
For the smooth running if the Facebook app on the mobile, the user needs to ensure that the app remains fully updated. To do this automatically, one can simply turn on the option of automatic updates on their mobile. This can be done by visiting the Google Playstore and searching Facebook. On selecting the app, one will notice an ellipsis present in the right upper corner. One simply needs to tap on that and select the box that mentions auto-update. That’s all.
Want to find out about more Facebook errors of the app and how to get rid of them? Read on to know.
What can I do if I am not getting notifications?
Notifications are very important for the app as they alert the user about the status of various situations that happens on Facebook. Sometimes, much to the frustration of the users, the notifications stop coming. This issue can be resolved easily. At first, find out if the notifications are enabled in the system or not. To check this, go to the settings. Go further into the applications. There find the Application Manager. There you will see all the apps present in your mobile. Search for Facebook and then select it to check for notifications.
See to it that the Facebook app has been notifications enabled. Selecting the 3 horizontal lines will lead you to the notification settings. The management of notifications, mainly the way of getting notified and receiving can be managed from here.
Facebook was asking for permissions even recently. To make it clear to the users about what permissions Facebook was asking for, the details were quite elaborated and the reasons for doing so were also stated clearly.
It is true that the app developers need to go through various facets of the ecosystem of a device to make sure that the app keeps on functioning properly. The user has the right to know the reasons for asking the permissions. Few things that one needs to keep in their mind are-
- Simply because an app has the permission to access the camera, does not mean that someone is spying on you through the camera.
- For trusted companies, it is quite a normal practice to allow them access.
Even then, the decision solely depends on the users and they have every right to demand questions on the permissions asked for privacy.
2. Beta testing
If you are looking for trying all the latest and the best upgrades of the Facebook app, you can simply sign up in the beta system which can be accessed by the public and is owned by the company. One point to remember is that the beta apps face issues quite often and the rate of their update is very frequent, sometimes even more than once in a single day. If the user has no issues there, they can simply sign up and install the beta app from the Google Playstore itself.
After entering the Google Playstore, just select the ‘Become a Beta Tester’ option. If the Google Play sign up is complete, you will be automatically led into the program, provided they have vacancies at that point.
If you decide to quit the beta tester program, then options are available for that too. Once confirmed, you will exit the program immediately without any hassle.
Hence, we have seen that in the case of the improper functioning of the Facebook app on the mobile device, it is possible to solve the common issues and pname com Facebook orca errors in a very simple manner.